SC Tech Lab / Workshop
WELCOME TO OUR WORKSHOP PAGE !
HOW WE OPERATE?
BRINGING THE BIKE IN..
We operate a booking system, simply call us on 01793 700105 alternatively email email@example.com and get your bike booked in today. A member of our staff will carry out a quick assessment & a rough estimate of the cost of repair/service.
WORKING ON THE BIKE..
Relax in the knowledge that your bike is safe with us until collection*. Although we have a day-to-day schedule the mechanics work on the repairs in their own order, generally the order they come in to the workshop, is the order they will be worked on.
If there is an issue with your bike our mechanic will give you a call to discuss before carrying out any work.
*We do ask customers to ensure bikes being dropped off are cleaned / within a clean state for us to be able to work on them. If a bike is considered too dirty for us to work on we will refuse them. Unfortunately we do not have the facilities to clean customers bikes on site so it is your responsibility!
**We ask that customers collect their bike(s) within two days of receiving completion notification
ESTIMATES & COSTING..
We have to make this clear; when the bike is first dropped into us and we give you an estimate, the estimate is subject to change & prices can fluctuate depending on various factors. However, our labour charges are listed below and they are set prices. One thing we always like to make clear to each customer is that we will contact you if the price is going to be more than £10.00 over the estimate. We give a £10.00 allowance for cables or something small, but anything more than that we will contact you before.
24Hr Tracked ServiceTrack Now
We only use an overnight - Tracked service for our couriered orders!
All you need to track your order is your Postcode and Consignment Number.
We do offer Finance options when making orders with us. We use V12 Retail Finance to offer 0% and & 4.89% APR Options.
Although it can not be done through the website, simply get in touch and we can organise everything.
Cycle to WorkMore information
We accept most of the Cycle to Work employee purchase schemes in store. There are a few companies offering the schemes so your process may vary - so contact a member of the sales team for more help!